Author Archives: Elena Abou Mrad

NYC Community Fridge Archive (NYCCFA) Project Final Report 

Project Narrative

NYC Community Fridge Archive preserves the histories of local community fridges installed in New York City facing food insecurity during the COVID-19 crisis. This project was created with the goal of building a comprehensive historical record of solidarity fridges, as an example of community mutual aid initiatives during the pandemic. As a public archive it will provide primary sources to future academics and the public about the communal response to the pandemic, food security, infrastructure, and any themes that historical distance might reveal. The archival materials and oral histories collected by NYCCFA highlight the voices of the community that built around community fridges during the COVID-19 pandemic, providing a space where participants can share their perspective and experiences directly. This direct access and open space ensure the representation and preservation of the diversity of community fridge communities. It serves as an antidote to media narratives which during the pandemic have focused narrowly on the role of the anarchist collective that started the first community fridge. The archive also promotes the community fridges as an accessible source of information for the public.

Community fridges originated as a way to combat food waste. Reflecting the need of many communities around the world, these fridges have become a source of mutual aid for communities helping each other. In February 2020, an anarchist community A New World in Our Hearts initiated the use of a community fridge to share New York City’s extra food with those in need. Many local communities across the city, after that model, have implemented their own fridges (amounting to over 120 in the New York metropolitan area as of May 2021) to provide fresh, free food to their communities amidst the pandemic inflicted food scarcity. Beyond food, these fridges have been providing places for locals to come together and heal through literary and artistic activities in enduring communities they have organized. We see this community-based practice around NYC community fridges as a new form of activism arising in the city and our digital archive thus strives to collect and represent visual, oral, and otherwise textual histories of that resistance.

 Our project is first and foremost to assist precarious local communities in preserving their histories and to create a playbook for building a community around food security. To do so, our archive will emphasize relationships between people that form a collaborative structure of a digital humanities project. With that goal, we used the open-source platform Omeka which can display an interactive map to each fridge’s information. Our website serves both as an archive and an ongoing platform to further support solidarities and memories surrounding NYC community fridges.

Community fridges continue to grow in number and attract more attention, but there are no public efforts (in NYC) to build an archive or an oral history project similar to the Community Fridge Archive. Through our outreach efforts, we learned about the Organizing Resource Library, a free and fully accessible digital library and an archive of mutual-aid organizing tools —created for, by, and in collaboration with mutual aid organizers across New York City. We have established a relationship with the Organizing Resource Library in the Spring of 2021 and we plan on joining their meetings and collaborating more after the end of the semester. Our search for projects similar or related to the Community Fridge Archive will continue as the archive grows. 

Audience

The primary audience for the NYC Community Fridge Archive are the communities that have been built and growing around the fridges. These communities include the people who use the fridges; the organizers, activists, and volunteers that stock and maintain them; and the restaurants and business owners that donate food, electricity, and/or other kinds of services and materials. The NYC Community Fridge Archive is a way for them to showcase their collaborative work for community building and preserve their memories from that process. The strength of this audience is that these communities are already built, active, and dedicated to community fridges. Their passion for their projects and the community has already been demonstrated by a large number of contributions that have already been sent to the archive. 

One of the challenges for the project ahead is to ensure easy access to the archive and participation from members of these communities who are not often reachable or active on social media. One important limitation to consider is that not all of the people who use and maintain community fridges have a high-speed internet connection or powerful computers. To facilitate the participation of these communities, the archive can be accessed via smartphones. Another limitation for community participation is that, for many fridge users and volunteers, English is a second or third language; in the future, the archive will solicit community help to allow contributions in any language, and possibly create a version of the archive in Spanish, which is the second most spoken language in NYC. This language diversity will also serve as a way to involve the community, creating a new space for collaboration and helping to ensure the longevity of the archive. 

The second target audience is the ecosystem of local nonprofit organizations in New York City. Nonprofits would benefit from a comprehensive map of community fridges, to share the information with people in need and point them out to resources in their neighborhood. The advantage of this audience is that they already have a mission to help people; this, combined with the fact that nonprofits already have a community they serve, makes them the right partners to promote the NYC Community Fridge Archive. 

The public nature of the archive will also be a ready source for future historians and will encourage the NYC population at large to research the historical importance of the unprecedented moment of Covid-19. As a historical document for future research, this archive presents a tremendous resource for historians and other academics to study the Covid-19 crisis, the social infrastructure around the pandemic, and the community fridges in particular. The NYC Community Fridge Archive will serve as a repository of an important moment of communal challenges and resilience in NYC history, and it could help other people start their own mutual aid initiatives in their neighborhood. Moreover, the archive could be used by educators to teach about local history and involve students in contributing to the repository and conducting oral history projects.

To this end, our research and outreach campaigns focused on the communities that built these fridges. The community fridge network (local and global) is a completely grassroots effort, so we took advantage of this ‘openness’ and inserted ourselves directly into the fridge communication channels while labeling ourselves as grad students. While positioning ourselves as students was effective and safe, it didn’t make us appear urgent in our request for their contributions to the archive. On multiple occasions, our audience expressed to us that they were a busy population which made us create as brief and direct communications as possible both over Email and social media direct messages. We were also advised to speak with real fridge organizers early on in the semester to discuss their needs before we built the archive. 

This outreach mostly took place during the month of March, and at that time we learned that it is possible that we might not gain much attention for the reasons that not everyone likes academics and not everyone wants their memories to be preserved digitally. (Even worse, it was possible that we are thought to be just another mapping project of community fridges!) We had also discovered that many fridge users or ‘grocers’ might be undocumented immigrants and other sensitive populations so we thought that it might not be so wise to share the images of fridge users on our social media profile or to feature them in our archive at all. For the most part, we avoided spotlighting any grocers in our outreach campaign and focused instead on the information that was already publicly available. We left it entirely in the fridge communities’ hands to identify themself as we came to understand their values of privacy. The NYC fridge community is an extremely strong group of people who seem to go above and beyond to feed the hungry of NYC and beyond, but most of them also protect their grocers’ identities. (Please note that this is not the case for all fridges, but for most.) 

Project Activities

1. Overview  (Elena and Lola) 

In terms of project management, the NYC Community Fridge Archive team was able to accomplish nearly all of the goals we had set in our Work Plan. The only component we had to leave out was Phase 3 of our Outreach Plan: we had planned to have one community initiative a month, such as a Photo contribution campaign on social media for March, and a yoga lesson that would serve as a fundraiser for April. Our Launch party and Collaborators Appreciation Day was initially planned for May, but the team decided to move it to Sunday, June 6th to focus on our finals, wait for CDC guidelines about outdoor meetups, and to avoid Memorial Day Weekend.

As mentioned above, we were able to achieve the goals we had set for the project. However, this does not mean that we achieved them in the order or in the timeline we had initially envisioned. The first phase of the project was much slower than we thought, and the final phase happened much faster.

To elaborate more on this, Phase 1 of Outreach was Community Outreach: creating relationships with community fridge organizers, volunteers, donors, and grocers and meeting with them on Zoom to learn what affordances and functionalities they would like to see in our archive. We managed to meet with organizers and volunteers from five main community fridges or groups of fridges:

  •     Fort Greene Community Fridge (Brooklyn)
  •     Astoria Community Fridge (Queens)
  •     South Bronx Mutual Aid (Bronx). This organization manages the Anchor Fridge, the Isla Fridge, the Nuestra Nevera fridge, and Da Peoples Pantry.
  •     North Brooklyn Fridges (Brooklyn). Organized by North Bronx Mutual Aid, they manage the Greenpoint Fridge and the Cooper Park Fridge
  •     Forest Ave COMEunity Fridge (Staten Island)

During our meetings with the fridge community, we were able to talk about our project, its main goals, and the affordances of Omeka. Then, we asked the organizers and volunteers if this project could be relevant and/or helpful for them, what features they would like to see in our archive, and if we could thank them by organizing fundraising events for them. These conversations brought our project into the community, gave us a realistic perspective on its inner workings, and led us to discoveries we hadn’t considered at the beginning.

Our first discovery was that all of the fridges organizers while thanking us for the thought, told us that they didn’t need money or fundraisers. This is because most of them are already well-established within their local community, and they receive enough donations to defray the expenses of fridge cleaning products, repairs, and foods if there is a lull in donations from grocery stores and delis. Moreover, most of these fridges are managed by individuals, oftentimes from their personal bank or Venmo accounts that have been dedicated to their community fridge. This means that they cannot go above a certain amount of donations for fear of incurring taxes and bureaucratic headaches. Learning that the fridge organizers didn’t want us to fundraise for them meant that we made a collective decision to not hold community events of this kind – hence the cancellation of part of our Outreach plan.

The second thing we discovered is that beneath the joyful surface we see on social media and the press, community fridges experience challenges, vandalism, and conflicts with other mutual aid organizers due to disagreements on how to conduct their operations. This last discovery was the most problematic to us: one of the fridge organizers revealed that organizers from another fridge in the same areas were sexually harassing her female volunteers, fundraising in their name and keeping the money, alienating them from their donors, and vandalizing their fridges by filling them with non-allowed items such as unpackaged meat, spoiled vegetables (both of which are a health hazard), and unlabeled food (which could cause allergic reactions). Moreover, we learned that the members of an anarchist organization, which has had a lot of visibility on social media, online media, and the community fridges chats, had been manipulating people, gaslighting who dared to speak up about these issues, and harassing them into silence. After this conversation, the team was in a state of shock, and we all felt very naive for not predicting the complexity of the issues that come with a large, decentralized movement where people might have conflicting ideas about what mutual aid is (and, sometimes, not the best intentions). 

In the general meeting following this conversation, the NYC Community Fridge Archive team decided on a series of resolutions:

  1.   As an archive that aims to represent all the fridges, we would not erase the bad actors from our database. However, we decided not to engage with these people in our outreach efforts and not to feature them on our social media channels: we did not want to give more visibility to organizations and individuals who had demonstrated abusive behavior in an otherwise caring and hardworking community.
  2.   Following our commitment to represent the authentic stories of the NYC community fridges, the team agreed that the Archive needed to be a platform where organizers, volunteers, grocers, and donors could share not only their good memories but also their challenges and their frustrations. On social media, the tone that fridges use needs to be positive and uplifting because they need to promote their initiatives; however, this prevents them from telling the whole story. The team decided to provide the fridge community with space where they could tell their stories in their own voice, without shying away from the ugliness, the challenges, and the internal issues they face if they decide to do so. We would not be guilty of sugarcoating or whitewashing.
  3.   Finally, pursuant to the feminist ethics of care that guides our work, the team members decided to look inward and practice self-care in the aftermath of this difficult conversation. We started to check in on each other to make sure we were all ok and safe, since dealing with these issues of harassment and abuse had been triggering for some of us.

As it was mentioned above, the final part of the project went much faster than we had envisioned. We were worried that not enough people would contribute to the archive and that it would look like an empty shelf, or better, an empty fridge. However, after our first contribution – a photograph of the Chelsea Fridge which was uploaded on April 19, 2021 – the community started warming up to the idea of having an archive where they could share their stories. As of May 14, 2021, we have received 57 contributed items: most of them are photos of fridges, artwork, and volunteers, but we also have audio recordings of people’s memories, flyers, magnet designs, a mission statement, and a press release.

2. Outreach (Allison) 

When we first created the NYC Community Fridge Archive’s social media profiles (especially, the Instagram account), the last thing that any of us expected was the backlash. To elaborate on this issue, as early as mid-February we began following, liking, and commenting on other fridge Instagram posts while not having our own social media account with content; nor have we built up our Omeka website yet. We later found out from one of the fridge organizers that this gave the greater fridge community the wrong impression of us! We were thought of as being associated with In Our Hearts and even worse some folks suspected that we were the Mott Haven Fridge basically posing as a catfish. Luckily, we found this out pretty early on (as mentioned above), which forced our hand in mostly slowing down our Instagram outreach strategy. On the flip side of things, at least we got noticed! Regardless, this made us pause on engaging with fridges using social media until we had a better grasp on what the fridge community actually needed, so most of the Instagram posts are dated from late March to early May. This also created more of a focus of our team using email as the first and primary point of professional contact as much as we could and opted to not include much of our personal contact information within email communication to respect all of our privacy. The impact of our fridge being misunderstood also forced us to change the language that we were using to be more inclusive and to state that we have no involvement with any anarchist organization.

As time and outreach went on, we learned that fridge organizers are very busy and that they might not have a lot of time to focus on their emails with us and contribute to the archive. This encouraged us to tighten up our email campaign to be short and friendly and to create more social media posts that were thoughtfully planned (fridge cuisine types, celebrating specific fridges and artists). We tagged individual fridges, artists, and volunteers in our posts, which was effective in engaging the community in a holistic way. We also decided to go out into the public and meet the literal fridges themselves, which had not been in our original outreach plan. Luckily, we were able to catch some fridge organizers and volunteers in person on several occasions and inform them about the archive. We were also able to capture special moments of real people donating to the fridges which served as great social media posts and helped us gain trust from the fridge community. We were mostly met with enthusiasm and interest from our interactions, but only one of these in-person meetings (the East Village Neighbors fridge) led to a meaningful contribution to the archive. For the fridges that we met with in person, we did give them a little bit more follow-up than the others after our in-person meetings. While it is disappointing that most of these folks did not directly contribute any media to the archive (yet), these conversations were still illuminating and impacted our project in a positive way.

3. Our Web Pages (Montage)  

There were two products designed for the archive: 

  • Homebase page at the CUNY Commons for presenting the project 
  • the archive website built on Reclaim powered by Omeka Classic and OHMS. 

While building the homebase page on the Commons was fairly straightforward, the archive took several turns. First of all, we did not initially have our Reclaim account, so I started building the archive on my personal website. The initial installation was successful. However, several plugins, most critically the Contributions Plugin, which would enable user submissions to the archive, did not install properly. After consultations with the GC Fellow Stefano Morello and several advisors at my hosting site, it became clear that this was a server-side issue. At this point, The Graduate Center made our Reclaim account available to us. On Reclaim, I initially installed Omeka S, which may seem like yet another mishap, but it made even clearer how critical the affordances of Omeka Classic were to our purposes. First of all, while Omeka Classic has a user-friendly interface that presents the contents of the archive in a form similar to a portfolio website, Omeka S has a more classic library catalog interface even on the user side.

Being that our archive is a community-facing website, it was clear that this interface would not serve our purposes of attracting a wide range of audiences. Secondly, Omeka S does not support as many plugins and at the capacity that Omeka Classic does, so we made the switch to Omeka Classic. The technical support we have received from Reclaim regarding backend issues has been of critical importance. Affordances of tools and technical support are important considerations in DH projects as our process also has shown.

In addition to building and installing the archive website and its components, we needed to make decisions regarding organizing our data and selecting its metadata. We held several group meetings to decide how to categorize our data, and how we would adapt the DublinCore Metadata which Omeka utilizes. Even standardized terms or terminology may communicate different things depending on one’s audience, so this proved a bit challenging as we wanted to be as accurate and communicable with our metadata and categorizations as possible. Final feedback from Dr. Bret Maney made it clearer how complex this issue is as he pointed out that the language we used (that which was provided by Omeka) for data categories on our website such as ‘Collections’ and ‘Items’ could be replaced with more user-friendly ones. We plan to therefore replace them in the future, having an archive with a sophisticated organization yet is communicable and user friendly. These are potential contributions to the field of libraries and digital archives as we achieve such functionality.

4. Writing/Editing the Documents (Andy)   

As a writer and editor in the team, I contributed to the project at its various stages by composing and editing the texts that map out the plans and document the progress of our project. In addition, I oversaw the texts that were used in communicating with fridge organizers and grocers to modify possible linguistic or ethical issues. For the accurate documentation of our group work process, I transcribed our team’s meetings (for most of the weeks) and collected responses to the team’s in-class and public presentations. Additionally, I edited the entire text of this final report of this project. 

The work ethic of my writing and editing for this particular project has been in line with the team’s purposes/activities of generating this archive in working with the precarious public in these sensitive times. Rather than being creative or aesthetic with language, I did my best to keep the facts as they are (even the texture and nuance of the conversations) from the team members or our archive contributors and other audiences. However, for the formal documents required in the class, I sorted out our dialogues and drafts to make them clear to the readers (the professor Dr. Bret Maney and the rest of the class members, as well as the GC DH community and beyond).        

Accomplishments 

As mentioned above, two products were designed for the archive:

A screenshot of the homepage of the NYC Community Fridge Archive on the CUNY Academic Commons. There is a title, some intro text, and a podcast episode

The archive website is powered by Omeka Classic, which allows for multiple plugins and easy interface navigation for both site administrators and users. Site development and installation required managing the website at the backend and from the admin interface. Because of the easy use of the admin interface, the admin tasks ran smoothly as it was possible to easily figure out functions by following simple tutorials, the information provided on the Omeka Website, or intuitive exploration. Backend issues, which included uploading and configuring files via the CPanel, sometimes were smoothly resolved as I could resort to my own knowledge or search for answers on the web. Where further assistance was needed, Reclaim Hosting has been responsive and helpful regarding any questions about the backend issues. 

The admin interface consists of a dashboard, which allows for viewing and configuring the Items, Collections, Item Types, Tags, Exhibits, Simple Pages, Guest Users, User Profiles, Contributed Items, Map, CSV Import, and OHMS Import – all of which are enabled by plugins. The website appearance and settings can be configured via a menu displayed at the top of the page. Included in the Settings are those for DublinCore Metadata- the metadata element set can be reordered and customized via Settings.

A screenshot from the Omeka Admin page of the NYC Community Fridge Archive

The user end/website has a home page that displays information about the project, a Featured Item, Featured Collection, and Featured Exhibit which rotate on a random basis. Recently Added items also are displayed on this page. Users can sign up for the website via the Register function. A menu allows for navigating across the other sections of the website: 

  • Browse Items: all items added or contributed to the archive are displayed here. Clicking on ‘Browse by Tag’ displays a clickable tag cloud from which the user can select. Clicking on ‘Search Items’ displays an advanced search interface that allows for searching via multiple keywords and specific fields. Clicking on ‘Browse Map’ displays all items mapped out on an OpenStreetMap of NYC. 
  • Browse Collections: all collections are displayed in either alphabetical (Title) or chronological order (Date Added).
  • Browse Exhibits: each exhibit represents a borough, thus clicking on each one displays a map of the fridges in the borough. 
  • Contribute an Item: this section allows users to contribute items. A mini-tutorial/guide is displayed, alongside the options for the type of item to contribute. The item types the NYCCFA has made available are Fridge Memory (in text form); Image File; Audio File; and PDF Document. Once the user selects the type of item they want to contribute, a form comes up for each item type selected, that has fields such as title, date, name of the item, and the fridge; the user is given the option to provide their name and affiliation to the fridge, a file upload button, and a map interface to place the item on the map. The users are required to read the Agreement to the Terms and Conditions before they can submit their contribution.
  • Map: a map displays all items added or contributed to the archive. The items can be browsed by tag or the keyword form entering keywords or selecting specific fields.
  • About: this simple page displays short bios of the NYCCFA team and links to the NYCCFA social media accounts.
  • Oral History Gallery: this gallery displays the oral history items imported via OHMS.

a screenshot of the homepage of the Omeka site for the NYC Community Fridge Archive

The plugins:

Currently, 21 Plugins are installed on the website and we have thus far utilized the Contribution, CSSEditor, Dublin Core Extended, Exhibit Builder, Geolocation, Guest User, Hide Elements, OHMS Import, OHMS Object Plugin, PhillySimpleGallery, Record Relations, Simple Pages, Social Bookmarking, and User Profiles plugins. The plugins are accessible via a menu from the admin end and some of them can be configured after installing. 

Plugins that enabled core functions of NYCCFA include:

  • DublinCore Extended: this Plugin “adds the full set of Dublin Core properties to the existing Dublin Core element set”.
  • Contribution Plugin: This enables user contributions by providing a form-based interface. Once a user submits a contribution, due to our configuration, the item awaits admin approval. Upon approval, it gets displayed as part of the archive.
  • Geolocation Plugin: This enables items to be displayed on a map as configured by the admins.
  • OHMS Plugins: the Oral History Metadata Synchronizer, developed by the Center for Oral History at the University of Kentucky, enables transcripts, text level search, and thus advanced discoverability to oral history items. 

a screenshot of the Plugins page in the backend of the Omeka site for the NYC Community Fridge Archive

Evaluation

Social Media/Instagram

Allison has evaluated the impact of social media and email communications in a few ways. For email, we measured the number of direct email invitations vs total contributions. We tracked this alongside our fridge dataset which resulted in 7/85 fridges making direct contributions as a result of just one email invitation. Only a minimal amount of feedback was received in our email communications, and most of that was collected in our first wave of outreach, which was an invitation to meet with us privately to discuss the design and features of the archive. After most of the data were collected on the fridges by Lola, it became clear that Instagram was where most of the fridge contacts welcomed external inquiries, as many of them (the exact number is unknown) do not provide email contact information publicly. It was a little bit more difficult to track the impact of Instagram when it comes to direct contributions versus outgoing messages sent for several reasons. First, the limitations of Instagram involve a character limit on the amount of text that you can send, so even though we shortened our invitation to contribute we decided it was still a bit too long for the context of a direct message. Therefore, most of our dialogue over Instagram consisted of the archive messaging fridges that did not have an email listed as a form of contact with a brief introduction of the project and a solicitation for their email address. On estimate, ~16/30 fridges responded to us with their email address and subsequently were sent the long-form communication. Unfortunately, most of this did not bear fruit in the form of any contribution. We experimented a little bit and offered the link to the archive in some of our messages, but our observation was that if the message was too long it usually went unanswered. While Allison did not make it a point to track all of the outreach that was done on Instagram in the same way it was done with email and our ‘second point’ of contact strategy was dismissed due to time constraints, we specifically used Instagram for its more unique engagement features that included tagging fridges in stories, posts, and comments as an attempt to get their attention.

Liking posts and tagging fridges in stories were the most ineffective method of outreach as many were tagged and liked and very few replied or reposted (the number was not tracked, but it was extremely low). There were some specific social media posts that impacted the number of contributions, the main one being the “Fridge Art Show” series (please see the screenshots below) which was a slideshow that featured over a dozen of the artists who used a fridge as their canvas. The feedback on these posts were words of gratitude, excitement for the archive, and even requests for more posts like that. The reason why these posts were successful was that we tagged artists directly in them and even included some of the artists’ original stories in the text of these posts. One of the best results of this outreach strategy came in the form of an error in providing the appropriate credit to some of the artists, which really got the attention of some of the fridges who were supposed to be featured in this post. The good news is that we fixed the post and they will likely become a heavy contributor to the archive due to their involvement with several fridges.

screenshot of positive comments on the NYCCFA Instagram page

screenshot of positive comments on the NYCCFA Instagram page

Overall, most fridges are quite warm and welcome engagement on Instagram and many do love to see themselves featured on our social media pages. Many fridges will simply ‘follow back’ if they see that you are promoting mutual aid efforts and especially if you tag them in a static post that is well done. Our main observation on feedback from social media interactions was that fridges absolutely require multiple points of contact and follow-up reminders in order to be effective contributors. As we understand that fridge organizers and volunteers are quite busy, there needs to be more incentive to contribute to something that might not benefit them in an immediate sense. We were asked questions by fridge organizers about what the incentive exactly was for them to contribute, if any of us had at least visited or volunteered with the fridges in the past, and if we wanted to meet in person on some occasions, as to which for these things we had a limited way of answering those specific questions. 

Media Coverage

At the beginning of the project, Elena Abou Mrad appeared on an episode of the podcast Mixing it Up with Maggi by PinkLeo Productions, a multimedia production company owned by Maggi Delgado, a fellow MA student in Digital Humanities at CUNY. The episode Catching Up with Our Food – Elena (Season 5, Episode 3) is the one with the highest number of listeners – 97 as of May 15, 2021.

Feedback from the Fridge Community

While we will wait until after the end of the semester for a more detailed analysis of the impact of our archive, this is some of the feedback we have gotten so far.

A screenshot of a positive message that NYCCFA received in the DMs on Instagram

Fridge organizers and volunteers have said that the archive reminds them that they are part of a larger community. They also think that it provides a map both for people in need and for people who might want to help locally. (Plus, one fridge organizer attended our DH showcase event to express their support for NYCCFA; that proved that some of the fridge organizers genuinely felt connected to what we are doing in this public-facing archival project for their community.) 

The NYCCFA Oral History Project, developed by Elena Abou Mrad together with fellow DH students Emily Maanum and Emily Pagano over the course of the semester, allowed us to record interviews that could provide deeper insights on community fridges. As of May 15, 2021, the Oral History team has recorded 5 interviews with Community Fridge organizers and volunteers from around the city. Three of these interviews have been indexed, meaning that they will be available in a format that allows users to navigate the audio recording by chapters and search for keywords. The interviews are available on SoundCloud: https://soundcloud.com/nyccommunityfridgearchive.

example of a NYCCFA oral history interview indexed on OHMS

The oral history project allowed NYCCFA to get even closer to the fridge community by recording and preserving their stories. Below is some of the feedback that organizers Ariadna Phillips (whose audio recording you see indexed above) and Diane Hatz gave us at the end or after their oral history interviews:

“The community fridge archive has meant sharing an honest legacy for my son, fellow organizers, and community given my experience in this work. It has been beautiful and messy and painful and frustrating and uplifting and heartwarming to do this work over the last many months. I’m humbled and grateful that the archive wants to hear our experiences. I’m appreciative of the archive for offering a way to share our artifacts and preserve our history.”

(Ariadna Phillips, South Bronx Mutual Aid)

“Thank you for doing this. (…) I think it’s great that you are taking this on because you know what? When you’re in the midst of something, a lot of people don’t think about documenting it for historical purposes. So thank you, because you are part of the movement by doing this. You are!”

(Diane Hatz, East Village Neighbors Fridge)

Continuation/Future of the Project/Sustainability

After the end of the semester, Founder and Project Manager Elena Abou Mrad will be in charge of the NYC Community Fridge Archive. Her basic work will consist of:

  •     Monitoring incoming contributions, approving them, and assigning each item to a collection.
  •     Offering technical support to people who have questions on how to contribute and troubleshooting in case they are having issues with the plugin.
  •     Periodically checking social media and the community fridge maps to see if there is any fridge to add or information that needs to be updated.
  •     Collecting feedback on the archive from the fridge community and working with them to improve the user experience on the site.

Apart from these tasks, Elena will continue establishing relationships with the local fridge community and reaching out to potential contributors via email and social media. She will also apply for grants in order to obtain funding that will be reinvested in the project. This would allow the NYC Community Fridge Archive to:

  1.   Afford more server space, which will allow more people to contribute for a longer period of time.
  2.   Renew our subscription to Reclaim Hosting or transition to another hosting service in the future.
  3.   Pay for a SoundCloud Pro Unlimited account: this will expand the Oral History project to record more interviews. The Basic Plan on Soundcloud only allows for 180 minutes of audio recording, which limits the capabilities of the Oral History project.
  4.   Pay for a Canva Pro subscription. Canva is the graphic design platform that we have used to create all of our social media posts. Our audience responded well to the content that we created on Canva, which allowed us to create aesthetically pleasing visuals with a mix of text, images, and other graphics. The Basic subscription is quite limited and does not allow users to download the visuals they create or to share them directly on Instagram and Facebook: A Pro subscription would ensure the possibility to create captivating content that is consistent with the style that we have followed so far on the NYCCFA social media.
  5.   Create merch such as stickers, fridge magnets, and tote bags to be distributed among community fridges around the city. This would generate a stronger sense of belonging to a larger community and encourage more people (including grocers) to contribute to the archive. Moreover, tote bags are in high demand at community fridges, since grocers need them to carry their food home: by providing branded canvas bags, the NYCCFA would promote its activities while offering a useful and environmentally-friendly object to community members.
  6. Utilize our press release (that Andy has composed) for future press contacts and publications. 

Additionally, Allison will retain access (even while eventually ceasing to continue communications with fridges through Email, Facebook, and Instagram) and will periodically continue to engage on the Instagram account in the form of ‘likes’ and encouraging comments throughout the Summer of 2021. This is in the effort to keep the archive fresh in people’s minds and to aid with encouraging more contributions since we’ve recently just begun! Allison will also continue to refer to themselves as a student who co-developed the archive as part of the CUNY Graduate Center, mostly as a point of reference while networking with the fridge community but also to point to our accomplishments for future academic and community service endeavors. Allison plans to volunteer with several local Brooklyn fridges in the Summer of 2021 as a way to give directly back to the community that they’ve asked a lot from. Allison will aim to always act as a resource to Elena about any fridge communications that may occur either in person or electronically, especially if any interactions should require her attention and benefit the NYC Community Archive as a whole.

Finally, we believe that the NYC Community Fridge Archive will serve an important pedagogical function. As the photograph “PS131 visit the KWT Fridge (April 2021)” shows, New York teachers have recognized the importance of community fridges. The caption to this item, contributed to the archive by user Lorraine on May 4, 2021, recites: “A class of 4th graders from PS 131 visit the Community Fridge as part of their learning about food insecurity and mutual aid”. This kind of archival material is of great importance to the NYCCFA because it shows that we can build better communities by teaching school children both about systemic problems such as food insecurity and about bottom-up initiatives to address them, all through a physical object that feels familiar and comforting: a community fridge. Guided by these considerations, the NYCCFA will collaborate with local educators to create curricula and teaching materials based on the archival items contained in the archive: these could be adapted for teaching a variety of subjects, including English as a Second Language, History, Social Studies, Science, and Environmental Awareness. Moreover, the NYCCFA could collaborate with local fridge communities and train students of all ages to record oral histories, collect, and prepare materials to submit to the archive, and organize their own local mutual aid initiatives.

When we asked fridge organizers and volunteers if they believed that this mutual aid initiative will last beyond the COVID-19 pandemic, their answer was a unanimous “yes”. Food insecurity and food waste have been a serious problem in New York City way before COVID-19. Food pantries are working hard at distributing food to people in need, but this kind of city initiatives still run into a number of issues that are independent of COVID-19:

  1.   Due to the volume of the operation, Food pantries generally provide foods with a long shelf life to avoid food spoilage. This means that people do not have regular access to fresh foods, fruits, and vegetables. Community Fridges are locally organized, which allows them to provide fresh, nutritious foods regularly.
  2.   It is not easy for everyone to access these government programs: undocumented immigrants, sex workers, the homeless, and formerly incarcerated people have a harder time registering for these assistance programs. With a community fridge, nobody has to sign up, show an ID, or declare their income; anyone can take what they need from a community fridge, no questions asked.
  3.   Finally, there is an ethical issue: food pantries and soup kitchens are top-down initiatives that fall under the label of “charity”. While incredibly helpful to combat food insecurity, these programs deprive people of agency and dignity. Mutual aid initiatives such as community fridges are based on a horizontal system, where neighbors help neighbors. One day, a person might need food from a fridge; another day, they might donate food items they do not need. Community Fridges follow the motto “solidarity, not charity” and empower local residents to take care of each other, creating a human, compassionate dimension in city life.

Together with fridge organizers and volunteers, we believe that community fridges will be around even after the COVID-19 pandemic is over. The NYCCFA will serve as a “working archive”, an ongoing initiative to document the phenomenon of community fridges as it evolves throughout the years.

Elena’s Journal (Week 13) – Putting out fires

When I started working as a project manager of the NYCCFA, what feels like centuries ago, my partner had an interesting comment. A manager himself (for an actuarial team in an insurance company), he just told me: “Being a project manager is like constantly putting out fires”.

He was right.

Here’s some examples:

  1. Yay! We’re making an archive!
    Do we need an IRB???
  2. Yay! We don’t need an IRB!
    We need hosting ASAP!!!
  3. Yay! We got the hosting!
    What version of Omeka are we gonna use? Omeka S is not right for us!
  4. Yay! We chose Omeka Classic!
    OMG, Omeka freaks out every time we try to import the CSV file with our dataset. We need to enter all the information BY HAND, one by one.
  5. Yay! We built an archive!
    Where are the contributions?? People are not contributing!!!
  6. Yay! People are contributing!
    People are sending us TOO MUCH STUFF via email and Instagram instead of using our contributions page. Ugh. Now we need to add all these from the backend. We need to make a video tutorial to explain to people that contributing is actually easy.

And so on. Oh, also, this is only 40-45% of the fires and the putting-out-of-fires, the ones I could explain in a linear fashion. Intertwined with all this, there are:

  • Developing relationships with fridge organizers that don’t know us and are skeptical of the project.
  • Managing 5 different people with different schedules, needs, and personalities (this includes me)
  • Doing the homework for class (that Friday deadline for the Group project updates kills me every week)
  • Following the feminist ethics of care that we have as our guiding principle is HARD, as I’ve explained in one of my previous posts.

Anyway, to conclude on a good note: now that I’ve been listing all these “fires” and ways my team and I managed to put them out (or at least contain them LOL), I realize that they were an essential part of the project. That they all make sense in the journey to get to a solid archive with a good amount of items inside. Every time we encountered a hurdle, we had to figure out a way of overcoming it TOGETHER. Lots of learning opportunities. And a good amount of stress.

I guess I should have believed my partner sooner and accepted that yes, putting out fires is an essential part of the job. And that’s ok.

NYC Community Fridge Archive – Group Project Update (Week 12)

Last week we were super excited about our first contribution to the archive – now, we are trying to figure out how to manage the flux of incoming contributions!

Contributions

Thanks to Allison’s extensive outreach on Instagram, a lot of fridges have answered our call for contributions – and are sharing stories and pictures with us! One of the issues is that Omeka only allows users to contribute one item at a time, so many fridge organizers have started sending us photos via email and in our Instagram DMs. This is pretty awesome contributions-wise, but it causes some additional steps on our end:

  1. We need to ask/glean info about these pictures since they often come without sufficient information
  2. We need to make sure that the photos respect our Terms and Contributions: for example, are the people in the pictures consenting to have their image on our archive?

Omeka

We have also been working on Omeka:

  • Metadata standards: we decided on some metadata standards for contributions. Luckily, this can be done at the level of the contributions page, so all the information that users enter falls into the right category in the backend.
  • We have worked on improving the user experience for the contributions page, making our prompts easier to understand. We are working on:
    • adding some text to the contributions page, so people can have some instructions
    • prepare a video tutorial to explain how to contribute
  • We have tested different formats for contributions (PDF, doc, ZIP)

Milestones and Adjustments

Let’s celebrate our Milestones:

  1. We have built a functioning structure for our archive!
  2. People are contributing!
  3. We have raised a lot of awareness and interest in our project within the fridge community!
  4. Our outreach efforts worked, and the Oral History team will start interviewing people next week!

These milestones also mean that we had to make some adjustments to our plan and our priorities.

  1. We need to find a streamlined way to add contributions to our archive, especially when we receive them via email or Instagram DMs
  2. We need to be on top of responding to people’s emails and DMs, especially when they are asking questions about the project or having technical issues when they submit contributions
  3. We need to figure out a day and place for our launch party: our guests may be many, and we want to make sure everybody is safe COVID-wise. Also, we need to decide how to stream our launch party (and who’s going to do it).

Elena’s Journal (Week 12) – An Abundance Mindset

Now that we are approaching the final stretch of our project, I noticed myself feeling anxious.

Are we going to have enough contributions?
How many contributions are enough?
What if nobody answers?
Are people going to trust us with their memories?
Does this project make any sense at all?

I need to make peace with the fact that I don’t have control over a lot of these things – that’s the downside of working with the public, it’s quite unpredictable. At the end of last week though, when I went to our Omeka site and saw that all the fridges had been entered, I had a realization: our Archive already exists!

My team worked really hard to build this solid structure not only based on the affordances of Omeka, but also on our ethical principles, the feedback we received from the fridge organizers we talked to, and the feminist practice of care that we agreed on since the beginning. We made it. We have a structure, which has all the fundamental affordances that we had envisioned: the possibility to share materials and to do so without having to disclose one’s identity.

We have a functioning “fridge”, we are just waiting for people to put stuff in it. And actually, someone already did! Over the weekend, we received our first contribution: a photo of the Chelsea Community Fridge that someone uploaded. When I saw it, I got really excited. I imagine that’s what startup people feel when their project starts gaining traction and all the hours spent coding in their mom’s basement start to make sense. I guess.

I just want to encourage my team – and everyone else in the class to have an Abundance Mindset. I am usually very skeptical of these self-help terms, but this one has been very helpful to deal with my stress and anxiety. In a Scarcity Mindset, people think of the world as a limited pool of resources, where everyone has to fight for their slice of the pie, and it generally translates to short-term thinking because one is always in a hurry to solve a perceived emergency. The Abundance Mindset is the opposite paradigm, where there are enough resources for everybody. When I get stressed out about the contributions we don’t have yet, I try to bring myself back to the consideration that we have already achieved our goal: we built a real archive, that real people can use to tell their story in the most ethical way we could provide. We are good. Everything else we achieve from now on is the cherry on top!

 

NYC Community Fridge Archive – Group Project Update

Omeka Data Entry

As of this morning, we have entered over 60% of the data related to fridges and collections. Our data entry process was complicated by some factors:

  1. As I mentioned last week, Omeka didn’t like us importing a CSV file, so we had to enter every collection and every item manually
  2. Our dataset has a bunch of information that requires more effort to enter: for example, we decided to enter the Instagram handle for a fridge with a link to the Instagram page – same for websites, donation pages, and media coverage. This requires a couple of extra steps that take us some time.
  3. Our dataset (the Google Spreadsheet) was still organized according to our data research, not according to how the Dublincore metadata appear on the Omeka page. Very simply, this meant that we had to jump back and forth on the spreadsheet to copy the information we needed to enter in Omeka. I am happy to announce that our Research Lead (Lola) has edited the columns of the spreadsheet so that now entering the data in Omeka is more intuitive – and thus, easier for us.

Like Bri, I am a fan of Zotero. Zotero is awesome! So, last week I suggested we use Zotero to create a “bibliography” for each fridge. This way, the media coverage does not only look like one long link, but like a proper MLA citation. See the example of the Overthrow Fridge, which had a lot of media coverage because it was the first plant-based community fridge in the city.

I realized that not everyone feels comfortable with Zotero, so I created a tutorial on how to add media coverage to the fridges by using this software, and shared it on our team’s Google drive.

Contributions Page

As I announced last week, the contributions page is up and running. Last night we also did a bunch of testing, to see how different options (and different file types) would look on Omeka. It is our goal to keep testing this function, especially with bigger files, stranger files, and zip files. All kinds of files.

We are all very impatient to receive our first contributions from community fridges, and realized that having “an empty shelf” might not look super appealing to people coming to our website. So, we have decided to start entering:

  • Some of the photos that we took of the fridges. Of course, we need to respect our own terms and conditions, so: no pictures of people without their consent!
  • Articles and media coverage. These will be entered as items in the collection of a fridge.
  • Mission statements and other information that is publicly available on the websites of the fridges.

More Omeka Stuff

We decided to add a page dedicated to “Friends of the Archive”: our stakeholders, meaning all the people we contacted and that gave us feedback, help, and support. Montage will also test out some more functions of Omeka for how metadata are displayed, draft a homepage where we can use CSS, and install OHMS.

Lola also suggested looking at other Omeka projects with basic design, like https://gulaghistory.org by Harvard.

Our next meeting will be dedicated to developing metadata standards for different kinds of contributions: photos, audio, media coverage, poems, stories, and more.

Outreach/Social Media

As many of you have noticed, we have launched a pretty intense social media and outreach campaign. Our Community Outreach Manager (Allison) has figured out a strategy that works pretty well: visiting the fridges in person, sharing images and info about them on Instagram, and then chat with the organizers in the DMs. After establishing a relationship on Instagram, Allison follows up with them via email, to provide them with information about how to contribute to the Archive and how to sign up for the Oral History Project. She will also start contacting the artists that decorated the fridges, to ask them for photos and documentation of their artistic process.

Another important part of outreach will be media coverage: Andy will draft a press release that we can send out to local papers and food media (including podcasts) to promote the launch of our archive. Lola will reach out to CUNY to see if we can get included in a newsletter, or on CUNY tv/radio.

Elena’s Journal – Week 11

It’s official – I’m exhausted!

Working on a passion project means giving it your all, and I’m now realizing that that’s not always the healthiest place to be. Part of my job this week will be trying to step back and not micromanage, and finding time to rest.

But now, I don’t want to be a Debby Downer. I’m the self-proclaimed Queen of Silver Linings for a reason. Let’s list some good news!

  1. As I announced in our Group project update, we have an archive! It does not look fancy, but it has solid foundations. We are almost done entering all our fridges and collections, and we have officially opened our contributions campaign. Yay!

    If you get this GIF, you are automatically my friend.

  2. Great news I learned today: 3 people signed up to be interviewed for the NYCCFA Oral History Project! That’s for my other class, Digital Memories, with Prof. Borrachero. I’m taking the “reuse and repair” motto of DH seriously. This means that soon we’ll have oral history interviews (transcribed and then indexed with OHMS) in our Omeka archive! Double Yay!

    Same as above for the GIF

  3. The Archive is doing great on Social Media and IRL! We are receiving good responses to our social media posts on Instagram, and my mom has been liking all of our Facebook posts – it counts, right??? No joke though, invite all your friends and family to follow us on social and spread the word about our contributions campaign.

Sorry for all the silly GIFs, but it’s my way of processing all these great things happening. See you all on Thursday!

Group Project Update: We have an archive!

We’re Live!

We are happy to announce that our Omeka archive is finally online. This means that not only we have a structure (and a map!), but we’re actually ready to accept contributions from the public in the form of text, photos, and audio.

This is what we are working on this week:

  1. Data entry on Omeka: we discovered that Omeka had trouble ingesting our CSV file with the fridge data, so we have to manually create all the collections and the “fridge items”, which correspond to the “physical object” of a certain fridge.
  2. Outreach: we need to send emails to fridge organizers to let them know that now they can contribute to the archive.
  3. Budget: this week we’ll make our final decision on how to spend the 200$ budget and send the proposal to Bret.
  4. Social Media: we’ll finalize some targeted posts (for example, on “specialty fridges”) and schedule them for the next few weeks.
  5. Research: we’ll check the fridges lists to see if there are any new fridges we need to add to the archive
  6. Tutorial: we’ll be recording a tutorial to explain how to contribute to the archive. We’ll send this tutorial to our fridge collaborators and share it on social media.

Week 9 Journal – It’s a long way to the top (if you wanna create a community archive based on the feminist principles of care and intersectionality)

I’m not a patient person. I find it really hard to sit and wait for things to happen: not having control over things drives me insane.

This project has been feeling a lot like making two steps forward and one step backward: I see the progress, but it’s much slower than I imagined. The temptation is always to push things forward, post more posts, reach out to more people, send out the contributions campaign asap. I’m burning with impatience, with the desire to just share the project with everyone and start to see our archive grow onto itself through crowdsourcing.

However, I realized that “doing the right thing” takes a much longer time than just improvising. If we want to keep everyone safe and cared for– including our own team and collaborators – we need to think deeply about every step of the process, every paragraph in the release form, every option in the submission plugin. It means spending twice as much time on each component, and this is something I wasn’t prepared for: I didn’t expect it would take this long just to set up the structure of the archive, of the data management, the tone of our outreach efforts, basically everything about our project.

One thing I am really grateful for is that I feel supported by my community: the two teams who are working with me on this project. I feel lucky that the amazing humans in the teams share my feminist ideals of care, equity, intersectionality, and all that good stuff. When we have disagreements, it is about HOW to reach these goals, but not about the goals themselves – which I think is great. We are able to see each other’s blind spots and work together towards the same feminist goal.

I guess I just have to learn from my own statement at the beginning of this project: embrace the mess. One thing we’ve been doing as a team is holding space for the community: we have heard from several fridge organizers and volunteers, who are not only the beneficiaries but represent the advisory board for our project. It just takes so long when you really care about the community’s needs, feedback, and opinions. This is a great learning opportunity for all of us: when you do things with authentic care, it takes a much longer time (and a bigger effort) than you envisioned.

NYC Community Fridge Archive – Our next steps

Last night, the NYC Community Fridge Archive got some really good news: we can install Omeka Classic! Omeka S, which Montage had installed initially, did not reflect what we wanted our archive to be and to do for the community (and it was making all of us really frustrated).

I am happy to announce that Montage has made the switch to Omeka Classic, and this is going to make our lives SO. MUCH. EASIER. Hurray!

Having Omeka Classic means that now we can create the Submission plugin we always dreamed of, streamline the creation of the interactive map, and add the Oral History Metadata Synchronizer plugin that will allow us to index and display our Oral History project (which I am working on for Prof. Borrachero’s class, with Emily Pagano and Emily Maanum).

So, these are the main thing we are going to focus on over Spring Break.

  1. Consult with Prof. Maney and Micki: we want to update them about where we are, and we can really use their advice for the way ahead!
  2. Work on the Submission Guidelines, which will help contributors understand how they can share their memories to the Archive
  3. Outreach Meeting: Allison, Lola, and I will meet on Monday 3/29 to create a template for the outreach emails that we’ll send out to launch our contributions campaign.
  4. Omeka Meeting: the team will meet on Saturday 4/3 so Montage can give us a tour of the Omeka platform and we can all create the metadata fields for our archive.
  5. Social Media: we’ll create some more social media posts, so we are good for the weeks ahead. We will write them collaboratively on Google Docs and create the graphics on Canva.
  6. We will contact the artists that decorated the fridges and invite them to contribute to our archive. We will also ask their permission to use pictures of their fridge artwork on our social media.
  7. Lola will periodically check the lists of fridges online, in case there are any new ones we can add to the archive.
  8. Jean will be reviewing and editing our release form and our submission guidelines before we add them to Omeka.

A lot of work ahead, but I really feel like we are seeing the light at the end of this Omeka tunnel: very soon, we’ll be able to start crowdsourcing materials for the archive!

NYC Community Fridge Archive – Landing Page

We are excited to present our new Landing Page on the Commons.

After talking in class last week, we realized that we needed a landing page where people could learn more about the project and find all our contact information. Even more important, the page is on the CUNY Commons, stressing the fact that our only affiliation is with our university.

I just want to share my appreciation for all my team members:

  • Montage for creating the landing page, including the layout
  • Lola for creating our beautiful logo
  • Allison for managing social media and outreach with the fridge organizers
  • Jean for proofreading all our text and making sure it’s not only readable, but a pleasure to read it!

And also, thank you Maggi for interviewing me! We have your podcast episode on our Homepage, we thought it would be a great idea to give people an introduction to the project.